Support Resources

Support

Contemporary Research provides support on all of our products.

Download the latest firmware and product information, as well as drawings, images, open a Support ticket or access sales resources and training sessions. If you’re looking for support info for discontinued products, click Legacy Product Downloads or Legacy Products Catalog.

AV Tuners

Product Description Updated Download
232-ATSC 4 HDTV Tuner Drawing, PDF 10/17/14
232-ATSC 4 HDTV Tuner AutoCAD file 10/17/14
232-ATSC 4 HDTV Tuner High Resolution JPG 10/20/14
232-ATSC 4 HDTV Tuner Quick Start Installation Guide 11/3/14
232-ATSC 4 HDTV Tuner Firmware Pack Installation Guide 11/7/16
232-ATSC 4 HDTV Tuner Visio drawings for ATSC tuners 11/20/15
232-ATSC 4 HDTV Tuner Firmware History 4/3/17
232-ATSC 4 HDTV Tuner Zip file with AMX, Crestron and Pronto IR codes, with discrete on and off commands 6/3/15
232-ATSC 4 HDTV Tuner Manual 3/31/17
232-ATSC 4 HDTV Tuner Firmware Update Pack - S37 2.25 - HD Load 6.38. Adds Consumer/Pro selection for digital audio, allows one-part channels above 1023, H.264 captions - and switch between HDMI and DVI - Press and hold SETUP to see IP address. Now tunes unencrypted subscription music channels correctly and reduces audio looping. Download and extract the ZIP folder to access updates, instructions, and firmware history 4/3/17
232-ATSC 4 HDTV Tuner Data Sheet 12/16/15
232-ATSC 4 HDTV Tuner USB Control Driver. Unzip to use. 4/26/16
232-ATSC 4 HDTV Tuner How to fix Windows 8-10 to install S37 files to ATSC-series tuners 7/8/16
232-MCT Mono Caption Tuner Datasheet 5/21/14
232-MCT Mono Caption Tuner Manual 7/19/16
232-MCT Mono Caption Tuner PDF Drawing 5/15/12
232-MCT Mono Caption Tuner Firmware Updater V 5.2 - set unit# command, can use full RS-232 cable for control without triggering channel advance, CC text clears correctly 9/17/13
232-MCT Mono Caption Tuner Hi-Res Image 5/15/12
232-MCT Mono Caption Tuner CAD 5/17/12
232-MCT Mono Caption Tuner IR files with discrete power commands, includes AMX, Crestron, and Pronto (hex) versions. 8/15/12
232-STSi Tuner Firmware Update V6.3 Channel Seek 5/15/12
232-STSi Tuner Firmware Updater V4.5 Country Codes 5/15/12
232-STSi Tuner Datasheet 7/17/12
232-STSi Tuner Manual V 6.3 5/15/12
232-STSi Tuner Manual V 4.5 5/15/12
232-STSi Tuner PDF Drawing 5/15/12
232-STSi Tuner Firmware Load Manual 5/15/12
232-STSi Tuner CAD 5/17/12
ATSC-SDI 4 HDTV Tuner Hi Res Front Image 11/20/15
ATSC-SDI 4 HDTV Tuner Hi Res Back Image 11/20/15
ATSC-SDI 4 HDTV Tuner Manual 3/31/17
ATSC-SDI 4 HDTV Tuner Firmware Update Manual 11/8/16
ATSC-SDI 4 HDTV Tuner Visio drawings for ATSC 4 series tuners 11/20/15
ATSC-SDI 4 HDTV Tuner Firmware Update Pack S37 2.25 - HD Load 3.33. Adds selection of Consumer or Pro digital audio, settings for UDP Reply, fixes DHCP/Subnet settings, keeps page password after power loss, fixes 708 captioning errors as well as audio looping. Download and extract the ZIP folder to access updates, instructions, and firmware history. 4/3/17
ATSC-SDI 4 HDTV Tuner Firmware History 4/3/17
ATSC-SDI 4 HDTV Tuner AutoCAD DWG 11/20/15
ATSC-SDI 4 HDTV Tuner PDF Drawing 11/20/15
ATSC-SDI 4 HDTV Tuner Data Sheet 12/16/15
ATSC-SDI 4 HDTV Tuner Zip file with AMX, Crestron and Pronto IR codes, with discrete on and off commands. You can also use Sharp TV IR commands for universal IR remotes. 5/2/16
ATSC-SDI 4 HDTV Tuner How to fix Windows 8-10 to install S37 files to ATSC-series tuners 7/8/16

HDTV Origination

Product Description Updated Download
QCA9-33 Active Combiner Datasheet 3/17/15
QCA9-33 Active Combiner Manual 7/14/16
QCA9-33 Active Combiner PDF Drawing 5/15/12
QCA9-33 Active Combiner CAD 5/17/12
QCA9-33 Active Combiner Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QCA9-33 Active Combiner Hi-Res image 10/18/16
QDA4-45 RF Amp Combiner Datasheet 3/17/15
QDA4-45 RF Amp Combiner Hi-Res Image 5/15/12
QDA4-45 RF Amp Combiner CAD Drawing 5/15/12
QDA4-45 RF Amp Combiner PDF Drawing 5/15/12
QDA4-45 RF Amp Combiner Manual 1/23/17
QDA4-45 RF Amp Combiner Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QMOD-HDMI 2 Drawing - PDF 8/14/14
QMOD-HDMI 2 Manual 9/21/17
QMOD-HDMI 2 Drawing - DWG 8/4/14
QMOD-HDMI 2 Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QMOD-HDMI 2 Datasheet 2016 4/27/16
QMOD-HDMI 2 Firmware Updater V2.4.6. Download and install as a Windows application. Updates via USB or IP. 9/21/17
QMOD-HDMI 2 Firmware History 9/21/17
QMOD-HDMI 2 QMOD Update Guide 10/20/15
QMOD-HDMI 2 Firmware Installation Instructions 3/30/16
QMOD-HDMI 2 QMOD Comparison 4/14/16
QMOD-HDMI 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-HDMI RGB Manual 9/21/17
QMOD-HDMI RGB Firmware Updater V2.4.6. Download and install as a Windows application. Updates via USB or IP. 9/21/17
QMOD-HDMI RGB Firmware History 9/21/17
QMOD-HDMI RGB Firmware Update Manual 4/4/16
QMOD-HDMI RGB Datasheet 4/27/16
QMOD-HDMI RGB High-Res Image 4/5/16
QMOD-HDMI RGB QMOD Comparison 4/14/16
QMOD-HDMI RGB QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-SDI 2 DataSheet 4/27/16
QMOD-SDI 2 Hi-res Image 8/13/14
QMOD-SDI 2 Manual 9/21/17
QMOD-SDI 2 Drawing, PDF 8/14/14
QMOD-SDI 2 Drawing, ACAD 8/14/14
QMOD-SDI 2 Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QMOD-SDI 2 QMOD Update Guide 10/20/15
QMOD-SDI 2 Firmware History 9/21/17
QMOD-SDI 2 Firmware Updater V2.4.6. Download and install as a Windows application. Updates via USB or IP. 9/21/17
QMOD-SDI 2 Firmware Installation Instructions 3/30/16
QMOD-SDI 2 QMOD Comparison 4/14/16
QMOD-SDI 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-SDI HDMI Manual 9/21/17
QMOD-SDI HDMI High-Res Image 9/30/15
QMOD-SDI HDMI PDF Drawing 9/30/15
QMOD-SDI HDMI CAD - DWG 9/30/15
QMOD-SDI HDMI Datasheet 4/29/16
QMOD-SDI HDMI Firmware History 9/21/17
QMOD-SDI HDMI Firmware Updater V2.4.6. Download and install as a Windows application. Updates via USB or IP. 9/21/17
QMOD-SDI HDMI Firmware Installation Instructions 3/30/16
QMOD-SDI HDMI QMOD Comparison 4/14/16
QMOD-SDI HDMI QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-YPB 2 Data Sheet 1/18/17
QMOD-YPB 2 High-Res Image 1/18/17
QMOD-YPB 2 CAD .dwg file 1/18/17
QMOD-YPB 2 Manual 9/21/17
QMOD-YPB 2 Visio drawings for QMOD modulators, combiner and amplifier 1/18/17
QMOD-YPB 2 Firmware History 9/21/17
QMOD-YPB 2 Firmware Updater V2.4.6. Download and install as a Windows application. Updates via USB or IP. 9/21/17
QMOD-YPB 2 Firmware Update Guide 10/20/15
QMOD-YPB 2 Firmware Installation Instructions 3/30/16
QMOD-YPB 2 QMOD Comparison 4/14/16
QMOD-YPB 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
Venue Vizion Excel Spreadsheet for defining TV network addresses and switch settings 8/4/17
Venue Vizion Brochure 6/9/17
Venue Vizion Installation Guide 7/3/17

Display Control

Product Description Updated Download
ICC1-232 RS-232 TV Controller Manual. 6/30/16
ICC1-232 RS-232 TV Controller PDF Drawing 5/15/12
ICC1-232 RS-232 TV Controller Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. 8/14/17
ICC1-232 RS-232 TV Controller CAD 5/17/12
ICC1-232 RS-232 TV Controller System Datasheet 6/11/15
ICC1-232 RS-232 TV Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17
ICC1-232 RS-232 TV Controller Firmware Installation Manual 2/25/16
ICC1-232 RS-232 TV Controller Firmware Pack to install control codes for LG, NEC, Samsung, Sunbrite, and ViewSonic control programming. Includes installer, Firmware List, manual, and S19 firmware files. 8/11/17
ICC1-232 RS-232 TV Controller Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. Separate tabs each zone. 8/14/17
ICC1-IRX TV Controller Manual 2/5/16
ICC1-IRX TV Controller Display Express System Datasheet 12/11/15
ICC1-IRX TV Controller Drawing PDF 5/18/15
ICC1-IRX TV Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17
ICC2-ATSC 4 HDTV Tuner/Controller Manual 5/26/17
ICC2-ATSC 4 HDTV Tuner/Controller PDF Drawing 6/4/15
ICC2-ATSC 4 HDTV Tuner/Controller Datasheet 6/11/15
ICC2-ATSC 4 HDTV Tuner/Controller Visio drawings for DX control components 5/16/17
ICC2-ATSC 4 HDTV Tuner/Controller Firmware Update Pack S12 V6.5 / HD Load V6.38. Key feature added is the ability to change make/model control types stored in onboard memory. 5/26/17
ICC2-ATSC 4 HDTV Tuner/Controller Firmware History 5/26/17
ICC2-ATSC 4 HDTV Tuner/Controller Update Instructions 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Manual 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller High Res Image 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Drawing .DWG 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Drawing PDF 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17
ICE-HE Ethernet Head End Datasheet 8/11/17
ICE-HE Ethernet Head End Manual 2/8/16
ICE-HE Ethernet Head End Drawing 5/15/12
ICE-HE Ethernet Head End CAD 5/17/12
ICE-HE Ethernet Head End System Datasheet 5/21/14
ICE-HE Ethernet Head End Visio drawings for Display Express controllers, ICE-HE, and ICC2-ATSC4 tuner 6/10/15
ICE-HE Ethernet Head End Manual for Firmware loader 3/30/17
ICE-HE Ethernet Head End V3.5 Firmware 7/16/15
ICE-HE-DXL Display Control Center Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. Separate tabs each zone. 8/14/17
ICE-HE-DXL Display Control Center Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller 8/14/17
ICE-HE-DXL Display Control Center PDF Drawing 8/3/17
ICE-HE-DXL Display Control Center CAD Drawing 8/3/17
ICE-HE-DXL Display Control Center Full image of Web page 4/18/17
ICE-HE-DXL Display Control Center Manual 9/1/17
ICE-HE-DXL Display Control Center High Res image 5/10/17
ICE-HE-DXL Display Control Center Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17
SSV-DX Display Express PC Manual 11/2/16
SSV-DX Display Express PC Datasheet 6/11/15
SSV-DX Display Express PC Display Express TV Assignment Spreadsheet. Enter the name, location, TV number and Zone number for your TV controllers, and the spreadsheet will calculate the RF network and DIP switch settings for each controller. 8/14/17
SSV-DX Display Express PC Display Express TV Assignment - Multi-Zone. Designed for large-scale installations, this version has separate tabs for each Zone of 255 TVs. 8/14/17
SW-DX Display Express Software Manual 1/18/17
SW-DX Display Express Software Datasheet 6/11/15
SW-DX Display Express Software Integration Guide 1/18/17
SW-DX Display Express Software Display Express Version Updater 7.1.1. Adds ability to create colored control buttons, totally new TV Control pages, ideal for sports bars. Loop Preset for TV testing. Updates sites with existing DX software. 1/18/17
SW-DX Display Express Software Display Express TV Assignment Spreadsheet. Enter the name, location, TV number and Zone number for your TV controllers, and the spreadsheet will calculate the RF network and DIP switch settings for each controller. 8/14/17
SW-DX Display Express Software Hi-Res Image 5/15/12
SW-DX Display Express Software Manual - How to Install Display Express on a Windows 7 Pro to Windows10 Pro. 7/20/17
SW-DX Display Express Software Display Express TV Assignment - Multi-Zone. Designed for large-scale installations, this version has separate tabs for each Zone of 255 TVs. 8/14/17
SW-DX Display Express Software Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17

System Tools

Product Description Updated Download
232-Amp+ Datasheet 3/12/15
232-Amp+ Manual 7/19/16
232-Amp+ PDF Drawing 5/24/12
232-Amp+ Firmware Update Manual 5/15/12
232-Amp+ Hi-Res 5/15/12
232-Amp+ CAD 5/17/12
232-Amp+ Firmware Pack 2.3 adds IR control. Download the ZIP folder and extract the compressed file that has instructions, manual, and firmware installer. If your current firmware is 1.8 or less, send the amp to CR Service for a board modification at our shop, 5/27/16
232-Amp+ Firmware History 5/27/16
232-Amp+W Datasheet 3/12/15
232-Amp+W Manual 2/18/16
232-Amp+W PDF 2/28/14
232-Amp+W DWG 2/28/14
232-Amp+W Firmware version 2.2 adds DIP switches to preset mixer mode, pod adjustment of amp gain. If your current firmware is 1.8 or less, send the amp to CR Service for a board modification at our shop, 2/18/16
232-Amp+W Firmware History 2/18/16
IP-232 Ethernet to RS-232 Interface Datasheet 2/25/14
IP-232 Ethernet to RS-232 Interface Manual 5/15/12
IP-232 Ethernet to RS-232 Interface PDF Drawing 5/15/12
VCC Closed-Caption Decoder Manual 5/9/12
VCC Closed-Caption Decoder Datasheet 5/9/12
VCC Closed-Caption Decoder PDF Drawing 5/9/12
VSCC S-Video CC Decoder Manual 5/9/12
VSCC S-Video CC Decoder Datasheet 5/9/12
VSCC S-Video CC Decoder PDF Drawing 5/9/12

Software Tools

Product Description Updated Download
CR Toolbox Manual 9/20/17
CR Toolbox Three CR Toolbox Screenshots 8/16/17
DX Find Installer for Windows, V 3.5.4 10/22/12
IC Send Installer for Windows V 2.12, ZIP file 9/14/12
Tuner Helper Version 3.5.6 works with all 232-series tuners, including the new 232-ATSC 4 and ATSCV-SDI 4 tuners. 2/3/16

IPTV Origination

Product Description Updated Download
QIP-HDMI 2 IPTV Encoder Manual 1/19/17
QIP-HDMI 2 IPTV Encoder PDF Drawing 3/8/16
QIP-HDMI 2 IPTV Encoder DWG Drawing 3/8/16
QIP-HDMI 2 IPTV Encoder Data Sheet 4/29/16
QIP-HDMI 2 IPTV Encoder High-Res Image 3/15/16
QIP-HDMI 2 IPTV Encoder QIP Comparison 4/14/16
QIP-HDMI 2 IPTV Encoder Firmware Updater V2.4.6, see Firmware History for more information. For some PCs, if icon is not created, go to Program Files (x86)/Contemporary Research/QMOD Updater to run the app. 7/17/17
QIP-HDMI 2 IPTV Encoder Firmware History 6/29/17
QIP-SDI 2 IPTV Encoder Manual 1/19/17
QIP-SDI 2 IPTV Encoder Drawing, PDF 2/25/16
QIP-SDI 2 IPTV Encoder DWG Drawing 2/25/16
QIP-SDI 2 IPTV Encoder Data Sheet 1/19/17
QIP-SDI 2 IPTV Encoder High-res image 3/15/16
QIP-SDI 2 IPTV Encoder QIP Comparison 1/19/17
QIP-SDI 2 IPTV Encoder Firmware Updater V2.4.6, see Firmware History for more information. For some PCs, if icon is not created, go to Program Files (x86)/Contemporary Research/QMOD Updater to run the app. 7/17/17
QIP-SDI 2 IPTV Encoder Firmware History 6/29/17
QIP-SDI HDMI IPTV Encoder Manual 1/19/17
QIP-SDI HDMI IPTV Encoder PDF Drawing 3/8/16
QIP-SDI HDMI IPTV Encoder DWG Drawing 3/8/16
QIP-SDI HDMI IPTV Encoder Data Sheet 4/29/16
QIP-SDI HDMI IPTV Encoder High-Res image 3/15/16
QIP-SDI HDMI IPTV Encoder QIP Comparison 1/19/17
QIP-SDI HDMI IPTV Encoder Firmware Updater V2.4.6, see Firmware History for more information. For some PCs, if icon is not created, go to Program Files (x86)/Contemporary Research/QMOD Updater to run the app. 7/17/17
QIP-SDI HDMI IPTV Encoder Firmware History 6/29/17