Support Resources

Support

Download CR Toolbox http://contemporaryresearch.com/products/catalog/CR%2BToolbox/63 to update firmware for the following products: Current generation QMOD HDTV RF Modulator-IPTV Encoders, QIP IPTV Encoders, ICE-HE-DXL Display Express Control Centers, and optionally, 232-ATSC 4, ATSC-SDI 4, 232-ATSC+1, and ATSC+SDI Tuners.

For all current products not listed, firmware updates are available below. For discontinued products, click Legacy Product Downloads http://contemporaryresearch.com/support/index/legacy or Legacy Products Catalog http://contemporaryresearch.com/products/product/legacy.

AV Tuners

Product Description Updated Download
232-ATSC 4 HDTV Tuner Drawing, PDF 10/17/14
232-ATSC 4 HDTV Tuner AutoCAD file 10/17/14
232-ATSC 4 HDTV Tuner High Resolution JPG 10/20/14
232-ATSC 4 HDTV Tuner Quick Start Installation Guide 11/3/14
232-ATSC 4 HDTV Tuner Firmware Pack Installation Guide 1/5/18
232-ATSC 4 HDTV Tuner Visio drawings for ATSC tuners 11/20/15
232-ATSC 4 HDTV Tuner 232-ATSC 4 Firmware Release Notes 1/5/18
232-ATSC 4 HDTV Tuner Zip file with AMX, Crestron and Pronto IR codes, with discrete on and off commands 6/3/15
232-ATSC 4 HDTV Tuner January 2018 Manual 1/5/18
232-ATSC 4 HDTV Tuner Firmware Update Pack - S37 2.27 - HD Load 6.42.Download and extract the ZIP folder to access updates, instructions, and firmware history 1/5/18
232-ATSC 4 HDTV Tuner Data Sheet 12/16/15
232-ATSC 4 HDTV Tuner USB Control Driver. Unzip to use. 4/26/16
232-ATSC 4 HDTV Tuner How to fix Windows 8-10 to install S37 files to ATSC-series tuners 7/8/16
232-ATSC 4 HDTV Tuner Click the link to download our new Toolbox app. Finds CR products and Web pages on a network, downloads new firmware, and has links for manuals and tech docs. 1/18/18
232-MCT Mono Caption Tuner Datasheet 5/21/14
232-MCT Mono Caption Tuner Manual 7/19/16
232-MCT Mono Caption Tuner PDF Drawing 5/15/12
232-MCT Mono Caption Tuner Firmware Updater V 5.2 - set unit# command, can use full RS-232 cable for control without triggering channel advance, CC text clears correctly 9/17/13
232-MCT Mono Caption Tuner Hi-Res Image 5/15/12
232-MCT Mono Caption Tuner CAD 5/17/12
232-MCT Mono Caption Tuner IR files with discrete power commands, includes AMX, Crestron, and Pronto (hex) versions. 8/15/12
232-STSi Tuner Firmware Update V6.3 Channel Seek 5/15/12
232-STSi Tuner Firmware Updater V4.5 Country Codes 5/15/12
232-STSi Tuner Datasheet 7/17/12
232-STSi Tuner Manual V 6.3 5/15/12
232-STSi Tuner Manual V 4.5 5/15/12
232-STSi Tuner PDF Drawing 5/15/12
232-STSi Tuner Firmware Load Manual 5/15/12
232-STSi Tuner CAD 5/17/12
ATSC-SDI 4 HDTV Tuner Hi Res Front Image 11/20/15
ATSC-SDI 4 HDTV Tuner Hi Res Back Image 11/20/15
ATSC-SDI 4 HDTV Tuner January 2018 Manual 1/18/18
ATSC-SDI 4 HDTV Tuner Firmware Pack Installation Guide 1/18/18
ATSC-SDI 4 HDTV Tuner Visio drawings for ATSC 4 series tuners 11/20/15
ATSC-SDI 4 HDTV Tuner Firmware Update Pack S37 2.27 - HD Load 3.37. Download and extract the ZIP folder to access updates, instructions, and firmware history. 1/18/18
ATSC-SDI 4 HDTV Tuner Info on new features and fixes. 1/18/18
ATSC-SDI 4 HDTV Tuner AutoCAD DWG 11/20/15
ATSC-SDI 4 HDTV Tuner PDF Drawing 11/20/15
ATSC-SDI 4 HDTV Tuner Data Sheet 12/16/15
ATSC-SDI 4 HDTV Tuner Zip file with AMX, Crestron and Pronto IR codes, with discrete on and off commands. You can also use Sharp TV IR commands for universal IR remotes. 5/2/16
ATSC-SDI 4 HDTV Tuner How to fix Windows 8-10 to install S37 files to ATSC-series tuners 7/8/16
ATSC-SDI 4 HDTV Tuner Click the link to download our new Toolbox app. Finds CR products and Web pages on a network, downloads new firmware, and has links for manuals and tech docs. 1/18/18

HDTV Origination

Product Description Updated Download
QCA9-33 Active Combiner Datasheet 3/17/15
QCA9-33 Active Combiner Manual 1/18/18
QCA9-33 Active Combiner PDF Drawing 5/15/12
QCA9-33 Active Combiner CAD 5/17/12
QCA9-33 Active Combiner Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QCA9-33 Active Combiner Hi-Res image 10/18/16
QDA4-45 RF Amp Combiner Datasheet 3/17/15
QDA4-45 RF Amp Combiner Hi-Res Image 5/15/12
QDA4-45 RF Amp Combiner CAD Drawing 5/15/12
QDA4-45 RF Amp Combiner PDF Drawing 5/15/12
QDA4-45 RF Amp Combiner Manual 1/18/18
QDA4-45 RF Amp Combiner Visio drawings for QMOD modulators, combiner and amplifier 1/29/15
QMOD-HDMI 2 Drawing - PDF 8/14/14
QMOD-HDMI 2 Manual 1/18/18
QMOD-HDMI 2 Drawing - DWG 8/4/14
QMOD-HDMI 2 Visio drawings for QMOD modulators, combiner and amplifier 10/26/17
QMOD-HDMI 2 Datasheet 2016 4/27/16
QMOD-HDMI 2 Latest firmware features and fixes 1/17/18
QMOD-HDMI 2 QMOD Comparison 1/17/18
QMOD-HDMI 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-HDMI 2 Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QMOD-HDMI RGB Manual 1/18/18
QMOD-HDMI RGB Latest firmware features and fixes 1/17/18
QMOD-HDMI RGB Datasheet 4/27/16
QMOD-HDMI RGB High-Res Image 4/5/16
QMOD-HDMI RGB QMOD Comparison 1/17/18
QMOD-HDMI RGB QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-HDMI RGB Visio drawings for QMOD modulators, combiner and amplifier 10/26/17
QMOD-HDMI RGB Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QMOD-SDI 2 DataSheet 4/27/16
QMOD-SDI 2 Hi-res Image 8/13/14
QMOD-SDI 2 Manual 1/18/18
QMOD-SDI 2 Drawing, PDF 8/14/14
QMOD-SDI 2 Drawing, ACAD 8/14/14
QMOD-SDI 2 Visio drawings for QMOD modulators, combiner and amplifier 10/26/17
QMOD-SDI 2 Latest firmware features and fixes 1/17/18
QMOD-SDI 2 QMOD Comparison 4/14/16
QMOD-SDI 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-SDI 2 Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QMOD-SDI HDMI Manual 1/18/18
QMOD-SDI HDMI High-Res Image 9/30/15
QMOD-SDI HDMI PDF Drawing 9/30/15
QMOD-SDI HDMI CAD - DWG 9/30/15
QMOD-SDI HDMI Datasheet 4/29/16
QMOD-SDI HDMI Latest firmware features and fixes 1/17/18
QMOD-SDI HDMI QMOD Comparison 1/17/18
QMOD-SDI HDMI QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-SDI HDMI Visio drawing for QMODs, QCA9-33, and QDA4-45 10/26/17
QMOD-SDI HDMI Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QMOD-YPB 2 Data Sheet 1/18/17
QMOD-YPB 2 High-Res Image 1/18/17
QMOD-YPB 2 CAD .dwg file 1/18/17
QMOD-YPB 2 Manual 1/18/18
QMOD-YPB 2 Visio drawings for QMOD modulators, combiner and amplifier 10/26/17
QMOD-YPB 2 Latest firmware features and fixes 1/17/18
QMOD-YPB 2 QMOD Comparison 1/17/18
QMOD-YPB 2 QMOD Quick, Program A, Program B, Common and Advanced Web pages. 9/18/17
QMOD-YPB 2 Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18

Display Control

Product Description Updated Download
ICC1-232 RS-232 TV Controller Manual. 12/4/17
ICC1-232 RS-232 TV Controller PDF Drawing 5/15/12
ICC1-232 RS-232 TV Controller Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. 8/14/17
ICC1-232 RS-232 TV Controller CAD 5/17/12
ICC1-232 RS-232 TV Controller System Datasheet 6/11/15
ICC1-232 RS-232 TV Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 10/26/17
ICC1-232 RS-232 TV Controller Firmware Installation Manual 2/25/16
ICC1-232 RS-232 TV Controller Firmware Pack to install control codes for LG, NEC, Samsung, Sunbrite, and ViewSonic control programming. Includes installer, Firmware List, manual, and S19 firmware files. 1/4/18
ICC1-232 RS-232 TV Controller Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. Separate tabs each zone. 8/14/17
ICC1-IRX TV Controller Manual 11/28/17
ICC1-IRX TV Controller Display Express System Datasheet 12/11/15
ICC1-IRX TV Controller Drawing PDF 5/18/15
ICC1-IRX TV Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 10/26/17
ICC2-ATSC 4S HDTV Tuner/Controller Manual 1/18/18
ICC2-ATSC 4S HDTV Tuner/Controller High Res Image 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Drawing .DWG 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Drawing PDF 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17
ICC2-ATSC 4S HDTV Tuner/Controller Firmware Pack Version S37 V6.9 and HD firmware V 6.41. Includes installers, firmware, instructions and updated manual. 1/5/18
ICC2-ATSC 4S HDTV Tuner/Controller Firmware History 10/5/17
ICC2-ATSC 4S HDTV Tuner/Controller Update instructions 10/5/17
ICE-HE Ethernet Head End Datasheet 8/11/17
ICE-HE Ethernet Head End Manual 2/8/16
ICE-HE Ethernet Head End Drawing 5/15/12
ICE-HE Ethernet Head End CAD 5/17/12
ICE-HE Ethernet Head End System Datasheet 5/21/14
ICE-HE Ethernet Head End Visio drawings for Display Express controllers, ICE-HE, and ICC2-ATSC4 tuner 6/10/15
ICE-HE Ethernet Head End Manual for Firmware loader 3/30/17
ICE-HE Ethernet Head End Installs the V3.5 firmware that repeats each command three times. 1/2/18
ICE-HE Ethernet Head End Sets the ICE-HE to send a single command instead of sending three repeated commands. Uncompress ZIP file, read the installte PDF and run the S12L152.EXE app in the folder. 1/2/18
ICE-HE-DXL Display Control Center Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller. Separate tabs each zone. 8/14/17
ICE-HE-DXL Display Control Center Define names, zones and device numbers in Excel Spreadsheet - also shows DIP switch positions for each controller 8/14/17
ICE-HE-DXL Display Control Center PDF Drawing 8/3/17
ICE-HE-DXL Display Control Center CAD Drawing 8/3/17
ICE-HE-DXL Display Control Center Full image of Web page 1/5/18
ICE-HE-DXL Display Control Center User Manual 10/19/17
ICE-HE-DXL Display Control Center High Res image 5/10/17
ICE-HE-DXL Display Control Center Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 10/26/17
ICE-HE-DXL Display Control Center Click the link to download CR Toolbox. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
ICE-HE-DXL Display Control Center ICE-HE-DXL 1/12/18
SSV-DX Display Express PC Manual 12/4/17
SSV-DX Display Express PC Datasheet 6/11/15
SSV-DX Display Express PC Display Express TV Assignment Spreadsheet. Enter the name, location, TV number and Zone number for your TV controllers, and the spreadsheet will calculate the RF network and DIP switch settings for each controller. 8/14/17
SSV-DX Display Express PC Display Express TV Assignment - Multi-Zone. Designed for large-scale installations, this version has separate tabs for each Zone of 255 TVs. 8/14/17
SW-DX Display Express Software Manual 12/4/17
SW-DX Display Express Software Datasheet 6/11/15
SW-DX Display Express Software Integration Guide 1/18/17
SW-DX Display Express Software Display Express Version Updater 7.1.1. Adds ability to create colored control buttons, totally new TV Control pages, ideal for sports bars. Loop Preset for TV testing. Updates sites with existing DX software. 1/18/17
SW-DX Display Express Software Display Express TV Assignment Spreadsheet. Enter the name, location, TV number and Zone number for your TV controllers, and the spreadsheet will calculate the RF network and DIP switch settings for each controller. 8/14/17
SW-DX Display Express Software Hi-Res Image 5/15/12
SW-DX Display Express Software Manual - How to Install Display Express on a Windows 7 Pro to Windows10 Pro. 7/20/17
SW-DX Display Express Software Display Express TV Assignment - Multi-Zone. Designed for large-scale installations, this version has separate tabs for each Zone of 255 TVs. 8/14/17
SW-DX Display Express Software Visio drawings for Display Express controllers, ICE-HE-DXL, and ICC2-ATSC 4S tuner 5/24/17

System Tools

Product Description Updated Download
232-Amp+ Datasheet 3/12/15
232-Amp+ Manual 7/19/16
232-Amp+ PDF Drawing 5/24/12
232-Amp+ Firmware Update Manual 5/15/12
232-Amp+ Hi-Res 5/15/12
232-Amp+ CAD 5/17/12
232-Amp+ Firmware Pack 2.3 adds IR control. Download the ZIP folder and extract the compressed file that has instructions, manual, and firmware installer. If your current firmware is 1.8 or less, send the amp to CR Service for a board modification at our shop, 1/5/18
232-Amp+ Firmware History 5/27/16
232-Amp+W Datasheet 3/12/15
232-Amp+W Manual 2/18/16
232-Amp+W PDF 2/28/14
232-Amp+W DWG 2/28/14
232-Amp+W Firmware version 2.3 adds Firmware Pack adds IR control. DIP switches to preset mixer mode, pod adjustment of amp gain. If your current firmware is 1.8 or less, send the amp to CR Service for a board modification at our shop, 1/5/18
232-Amp+W Firmware History 1/5/18
IP-232 Ethernet to RS-232 Interface Datasheet 2/25/14
IP-232 Ethernet to RS-232 Interface Manual 5/15/12
IP-232 Ethernet to RS-232 Interface PDF Drawing 5/15/12
VCC Closed-Caption Decoder Manual 5/9/12
VCC Closed-Caption Decoder Datasheet 5/9/12
VCC Closed-Caption Decoder PDF Drawing 5/9/12
VSCC S-Video CC Decoder Manual 5/9/12
VSCC S-Video CC Decoder Datasheet 5/9/12
VSCC S-Video CC Decoder PDF Drawing 5/9/12

Software Tools

Product Description Updated Download
CR Toolbox User Manual 1/17/18
CR Toolbox A Universal Application Designed to Connect and Update CR Products. 1/17/18
DX Find Installer for Windows, V 3.5.4 10/22/12
IC Send Installer for Windows V 2.12, ZIP file 9/14/12
Tuner Helper Version 3.5.6 works with all 232-series tuners, including the new 232-ATSC 4 and ATSCV-SDI 4 tuners. 2/3/16

IPTV Origination

Product Description Updated Download
QIP-HDMI 2 IPTV Encoder Manual 1/18/18
QIP-HDMI 2 IPTV Encoder PDF Drawing 3/8/16
QIP-HDMI 2 IPTV Encoder DWG Drawing 3/8/16
QIP-HDMI 2 IPTV Encoder Data Sheet 4/29/16
QIP-HDMI 2 IPTV Encoder High-Res Image 3/15/16
QIP-HDMI 2 IPTV Encoder QIP Comparison 4/14/16
QIP-HDMI 2 IPTV Encoder Latest firmware features and fixes 1/17/18
QIP-HDMI 2 IPTV Encoder Click the link to download our new Toolbox app. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QIP-SDI 2 IPTV Encoder Manual 1/18/18
QIP-SDI 2 IPTV Encoder Drawing, PDF 2/25/16
QIP-SDI 2 IPTV Encoder DWG Drawing 2/25/16
QIP-SDI 2 IPTV Encoder Data Sheet 1/19/17
QIP-SDI 2 IPTV Encoder High-res image 3/15/16
QIP-SDI 2 IPTV Encoder QIP Comparison 1/19/17
QIP-SDI 2 IPTV Encoder Firmware features and fixes 1/17/18
QIP-SDI 2 IPTV Encoder Click the link to download our new Toolbox app. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs 1/18/18
QIP-SDI HDMI IPTV Encoder Manual 1/18/18
QIP-SDI HDMI IPTV Encoder PDF Drawing 3/8/16
QIP-SDI HDMI IPTV Encoder DWG Drawing 3/8/16
QIP-SDI HDMI IPTV Encoder Data Sheet 4/29/16
QIP-SDI HDMI IPTV Encoder High-Res image 3/15/16
QIP-SDI HDMI IPTV Encoder QIP Comparison 1/19/17
QIP-SDI HDMI IPTV Encoder Firmware features and fixes 1/17/18
QIP-SDI HDMI IPTV Encoder Click the link to download our new Toolbox app. Finds CR products and Web pages on a network, installs new firmware via USB or IP, and has links for manuals and tech docs. 1/18/18

HDTV Distribution and Control Systems

Product Description Updated Download
Venue Vizion Excel Spreadsheet for defining TV network addresses and switch settings 8/4/17
Venue Vizion Brochure 6/9/17
Venue Vizion Installation Guide 11/21/17